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FREE domestic shipping on all orders over $100!

Shipping and Handling

Orders are dispatched within 24 hours on business days (Mon-Fri), however this can take up to 48 hours during sale periods when order volumes go through the roof. Please remember the postman doesn't work on weekends and public holidays, and sometimes getting the items packaged together for you can take a wee bit longer,  but we will always get your order out to you as soon as possible.

Within Australia

  • we offer standard shipping on all orders
  • shipping is FREE only when discount codes for free shipping offers are applied
  • for orders under $100 a flat shipping rate applies
  • for 3 hour express courier delivery within selected Sydney suburbs a higher rate of will apply
  • to arrange express post delivery please select this option at checkout
  • once your order is on its way to arriving in your hot little hands, you will receive an email notification with tracking details to follow the progress of your delivery
  • your package should arrive within 3 days for metro deliveries and 6 days for country deliveries  (YAY!!)
  • don’t be alarmed if it takes a little longer, especially if your delivery address is remote or rural – it’s on it’s way! Also, sometimes the postman can get super busy especially around public holidays and the festive season
  • if you advise us of an ATR (authority to leave) then you are accepting all responsibility for your parcel once it has been left by the courier

 

International shipping to New Zealand

  • we offer express shipping on all orders
  • Pilates Nerd Down Under (PNDU) ships internationally using Australia Post 
  • the shipping cost of most international orders starts at AUD30, to calculate the exact cost of shipping for your international order place items in your bag, proceed to checkout and select calculate shipping
  • our international orders usually arrive within 5 business days, but if it takes a little longer don’t despair..we are working very hard behind the scenes to get your goodies to you
  • when your order is dispatched and is en route to its new home in your wardrobe you will receive an email notification with your order and delivery details
  • please note PNDU isn’t liable for any freight charges incurred by refused shipment and unclaimed goods

 

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